When there was about a 50 % hour to land I saw the flight attendant who saw us be guided to seat there, Mrs Fatima, she remenbered in a similar moment And that i simply call him and he or she recurring that we actually needs to be there. Within this minute he explained “be sure to, don´t get worried, I´m not concerned anymore, and that means you shouldn´t be concerned any longer”.
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I also wish to touch upon the wonderful service AA gives on the handicapped. I am eighty four several years old and now will need wheelchair guidance to have close to from the airports. I had been surprised and delighted for the guidance I obtained, and in addition within the attitudes of your individuals that assisted me Along with the wheelchair support, in addition to the motorists from the handicap carts in Charlotte airport. They have been all so helpful and really friendly also.
We price your identification and qualifications and be certain that we strictly continue to keep them with us and by no means disclose any information associated with you or your assignment with every other college student or College.
by no means at any time been given these types of very poor service and a corporation that only doesn’t treatment about there having to pay clients
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I needed to vent my frustration Together with the baggage circumstance using your airline. Every little thing else was superior, however the way my baggage was dealt with would make me Feel two times before scheduling with AA once again. I had been billed $25 Every way for one particular bag, not currently being told my bag might be carried on for no cost. To include insult into the $50 billed, my bag was weakened on the surface upon currently being returned to me.
We purchased round trip connecting flights by means of Charlotte from Boston to Aruba for eleven/28/2015. We paid out In addition for your personal “additional space” seating. No the place had been we knowledgeable that these “added area” seats didn't offer a reclining option. Whenever we arrived in Charlotte, we boarded flight 874 only to b explained to through the Captain that he necessary to carry out some “schedule maintenance” that might have a “jiffy” before we remaining, since he “would not have the ability to depart Aruba in time” if he waited to own it finished done there.
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Find difficulties making contact with AA reservation by cellular phone, its generally active and difficult to speak to the reservation employees, when contacted. Would like to communicate by email, make sure you give me an electronic mail deal with of Ecuador Reservation Section. Lots of many thanks.
I am seventy seven calendar year outdated I plan this wonderful holiday vacation with my daughter to show her our heritage in Chile, we paid Practically $3000.00, we flew to South The usa Chile on 12/27-01/06/2016, then the nightmare started the fly from Miami to Santiago scl , we seat inside the runway for two hrs resulting from luggage delayed, the pilot mentioned it was trouble with not adequate worker to load the plane AA957 with luggage. then our seats trouble: seat 41A , my daughter TV was broken, my seat 41B my arms have been broken, wouldn’t shift up, so and when I must head to the toilet I couldn’t stand up, given that I have Diabetic issues I have to drop by the toilet which is why I took the end seat After i attempted to climbing around the arm I cut my leg and was bleeding. I request the flight attendant for help, she was no help in the slightest degree. my daughter made an effort to help me by climbing about me given that we couldn’t get any help. she slip and fell on the two arms endeavoring to climb about me and bruised The within of her legs seriously bad. We now have images of her leg and my leg seem like elephant toes, allow me to show you it Continue damage so negative I cried with the ache, The full two months in Chile I had to get sneaker one particular sizing greater since my toes had been so swollen and my daughter couldn’t dress in her bathing suit considering that The within of her leg have been all bruised up.
I have attempted, without achievement to succeed in your shopper service Section. I misread the flight time to your flight 3530 and want to change it. I tried calling in five minutes of reserving this flight but have experienced no reaction. I have not sent this message right before
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My other challenge is that the meal vouchers that I've obtained were not adequate!!! They only gave me $32, for 3 meals! That is not sufficient to consume a meal any place in LA, or anywhere while in the airport. I'm anticipated to acquire three meals away from $32 in this article within the hotel? Impossible!!!